Privacy Policy

Privacy Policy

Introduction

Welcome to https://carrollton-tx-epoxy-garage-floor-coatings.instantupdate.net (referred to as “Carrollton TX Epoxy Garage Floor Coatings,” “we,” or “our” in this Privacy Policy). We are committed to protecting your privacy and ensuring the security of your personal information. This policy explains our data collection, use, and disclosure practices regarding user information accessed through our website, applications, services, and products.

Scope

This privacy policy covers all aspects of our digital presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These external entities have their own privacy practices, and we encourage you to review their policies before providing any personal data.

Processing Activities

This policy outlines our privacy practices for various user interactions:

  1. Using Our Applications and Services: As an authorized user, your participation in our services involves sharing specific types of personal information, which we process to provide the requested services and enhance your experience.
  2. Visiting Our Websites: When you access our websites, we may collect data about your device, browsing behavior, and location (if shared) to improve website functionality and personalization.
  3. Communication with Us: We may communicate with you via email, calls, or text messages/SMS for transactional purposes, marketing initiatives, surveys, or feedback collection.

Personal Data Collection

We collect several categories of personal data:

  • Account Information: This includes user names, contact details (email, phone number), and security credentials used to access your account on our platforms.
  • Payment Information: Details related to payment methods, billing addresses, and transaction history for processing purchases and payments.
  • Financial Information: Data linked to financial accounts, such as bank details, may be collected for billing or financial transactions.
  • Purchase Information: Records of products/services purchased, including quantities, prices, and order dates.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device tokens, or advertising IDs, for tracking purposes and delivery of personalized content.
  • Location Data: If you choose to share it, we may collect location data to provide location-based services or tailor content based on your geographical position.
  • Feedback and Reviews: Your comments, suggestions, ratings, and reviews about our products/services.
  • Social Media Information: Details from social media platforms when users connect their accounts for seamless access or share content via our services.
  • Product Information: Data about the products you browse, view, or purchase on our e-commerce platform.

We acquire this data through various means: user input forms, account registration, interactions with our applications, automated tracking technologies (cookies, device fingerprints), and third-party partners who provide us with aggregated or de-identified data.

Cookies and Similar Technologies

Carrollton TX Epoxy Garage Floor Coatings uses cookies and similar tracking technologies to enhance your online experience:

  • Strictly Necessary Cookies: These are essential for navigating our website, ensuring basic functionalities (e.g., login, account management), and maintaining user sessions.
  • Preference Cookies: Used to remember settings you’ve customized, such as language preferences or location-based content delivery.
  • Analytics Cookies: Enable us to collect anonymous data about your interactions with our websites, applications, and services for analytics purposes, improving performance, and personalization.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Data Retention and Deletion

We retain personal data only for as long as it is necessary for the purpose it was collected or as required by law. The retention periods vary depending on the type of data and its usage:

  • Transactional data may be kept for billing, fraud prevention, or tax requirements.
  • Account information is preserved until the user closes their account.
  • We may store aggregated or anonymized data indefinitely for internal analytics, research, and business development purposes.

When no longer required, we securely delete or anonymize personal data to prevent unauthorized access or use.

Data Security

We implement robust security measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction:

  • Encryption: We employ encryption for data at rest and in transit to protect sensitive information.
  • Secure Processing: Our payment processors comply with industry standards (PCI DSS) to ensure secure transactions.
  • Access Controls: Access to personal data is restricted to authorized personnel who require it to perform specific functions.
  • Regular Audits: We conduct periodic security audits and assessments to identify and mitigate potential risks.

Children’s Privacy

Carrollton TX Epoxy Garage Floor Coatings does not knowingly collect or solicit personal information from children under the age of 18 (or a lower age as defined by local laws). Our services are designed for adults, and we encourage parents or guardians to supervise their children’s online activities.

Your Rights (depending on your jurisdiction)

In accordance with applicable data protection laws, you have certain rights regarding your personal information:

  • Access: You can request access to the personal data we hold about you, along with details about its use and disclosure.
  • Rectification: If your personal data is inaccurate or incomplete, you have the right to request its correction.
  • Erasure (Right to be Forgotten): In certain circumstances, you can ask for the deletion of your personal data if there is no compelling reason to continue processing it.
  • Restriction: You may limit our use of your data in specific situations, such as objecting to direct marketing or requesting restrictions on data processing.
  • Portability: You have the right to receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: You can object to the processing of your data for specific purposes, including direct marketing and profiling.
  • Non-Discrimination: You are entitled to take legal action if you believe we have discriminated against you due to your exercise of your data protection rights.

To exercise any of these rights or submit a complaint, please contact our Data Protection Officer using the details provided in the “Contact Us” section below. We will respond to valid requests within a reasonable timeframe and in accordance with applicable laws.

Changes to Privacy Policy

We reserve the right to update or modify this privacy policy at any time. Any changes will be posted on our website, and we encourage you to review it periodically for the latest information on our data practices.

Contact Us

If you have any questions, concerns, or requests regarding your privacy, or if you wish to exercise your rights as outlined above, please contact us:

  • Email: contact@carrollton-tx-epoxy-garage-floor-coatings.instantupdate.net
  • Postal Mail: Data Protection Team, Carrollton TX Epoxy Garage Floor Coatings, [Address]

We are committed to addressing your inquiries and ensuring a transparent and secure data handling process.